|
Creating a Lean Culture
The programmes we have on offer focus on what we call 'transactional relationships' with customers, consumers, end users and citizens, rather than on the traditional manufacturing sector, which focuses more on output and cost reduction. If you do work in Manufacturing, you may still find our programmes more sympathetic to your needs than the traditional Lean Six Sigma programme, which focuses far too much on advanced statistical concepts barely used in 97% of organisations today. Should you require a traditional Lean Six Sigma programme that caters for manufacturing operations, we will happily guide you in the right direction. You will not be surprised to learn that our Lean Six Sigma programmes incorporate a relevant and rigorous approach, and application of business statistics that comply with the ISO 13053 standard parts 1 and 2, which detail the content validated and certified by the International Standards Organisation, the American Quality Society (AQS), the British Quality Association (BQA), and the guidelines of the European Foundation for Quality Management (EFQM) and the Public Sector Improvement Framework (PSIF). Coaching and learning optionsWe offer training and learning options for Yellow, Green and Black Belt students, and a variety of tailored Coaching and Learning programmes which meet the specific needs of those in the service economy and the public services.
|
Unique & Tailored for the Service SectorWe can design an individual Learning Management System and brand it for you, so that it fits with your culture and addresses the challenges you face right now. Our Lean Six Sigma OD programmes are specifically designed for the service sector.
Whether you are employed in the private, public or third sector, Healthcare, Government agencies, Financial services, Local Government, Banking, Insurance, Retail, Charities, Social Enterprise or Professional Services, you will find our application of Lean Six Sigma OD relevant and sympathetic to you, your needs and the work you do. |
Change in Behaviour is what creates and sustains a Lean Culture
You are probably keen to discover more about how our programmes are positively different and deliver more relevance to enable you and your organisation to meet specific goals. We believe very strongly that 'until behaviour changes, nothing changes', and our Lean Six Sigma OD programmes reflect the importance of transferring learning from them to your business.
We can support you in diagnosing core problems faced by your organisation/unit, establish root cause analysis, and work with you on developing an implementation plan to swiftly adopt 'best practice' in Lean Six Sigma OD.
We recognise that you may be fully or partially responsible for overseeing, designing and implementing change and we ensure that, whether you aspire to Yellow, Green or Black Belt status, you have the capability to understand the behavioural dynamics that can often make change management a painful process and holds back many organisations from attaining their potential for their staff, their suppliers and their customers or consumers.
We can support you in diagnosing core problems faced by your organisation/unit, establish root cause analysis, and work with you on developing an implementation plan to swiftly adopt 'best practice' in Lean Six Sigma OD.
We recognise that you may be fully or partially responsible for overseeing, designing and implementing change and we ensure that, whether you aspire to Yellow, Green or Black Belt status, you have the capability to understand the behavioural dynamics that can often make change management a painful process and holds back many organisations from attaining their potential for their staff, their suppliers and their customers or consumers.
